General FAQ

What is the Password for?

The Password protects your phone from unauthorised use. The Password supplied with the phone is 0000. To improve the security of your phone, it is recommended that you specify a new password of your own. Ensure that you keep the new password in a secure, safe place and separate from your phone.

How do I check the IMEI number?
Should I update my phone's software?
Where do I insert the SIM Card?
How can I improve the coverage on my phone?
Can I plug the device into my landline socket?
How do I do a factory reset?
What is HD voice?


Tecdesk 1000V FAQ

How do I check the software version?
How do I perform a software update?
Can I connect a headset?
What type of security locks can I use with the TD1000V


Tecdesk 3500 FAQ

Can I connect my device to my PC?
How do I check the software version?
How do I know if I need a software update?
Can I connect a headset?
Does the TD3500 have WIFI?
How many phone book entries can I add?


Tecdesk 3600 FAQ

Can I connect my device to my PC?
How do I check the software version?
How to I set up automatically software updates?
Can I connect a headset?
Does the TD3600 support WIFI?
Does it support HD voice?
What is the Bluetooth version?
What is the difference between the TD3500 and TD3600?


Tecdesk 5500 FAQ

How do I check the software version?
How do I perform a software update?
Can I update the Android Version?
Can I connect a headset?
What is the Bluetooth version?
Does it support HD voice?
Does the TD5500 support WIFI?
How many devices can connect the TD5500 using WIFI
How many expansion modules can I add?